These terms describe the service request process on the Riyadh Care website. Submitting a request asks for review of your AC, washing machine or refrigerator service needs in Riyadh. The actual service scope, appointment and cost must be agreed for the specific equipment and location before the relevant work begins.
Requests, access and appointment changes
A preferred date is not a confirmed appointment. Scheduling follows review of availability, access and the service requirements. Provide accurate equipment and location details, and inform us of building rules or access restrictions. If you need to change the request or visit, contact 0540043161 so the arrangements can be reviewed.
Inspection, quotes and additional work
Diagnosis guides the proposed repair. Any inspection charge, agreed work, compatible parts and cost should be clarified before approval. Replacement suitability and timing depend on the appliance model, condition and availability. Extra work or a separate site requirement is discussed before proceeding. Installation and maintenance do not automatically include unrelated fault repairs.
Service information and practical limitations
Website descriptions explain common service concerns and are not a diagnosis of your appliance. Outcomes and timing depend on the fault, access and equipment condition. No fixed price, warranty period or immediate completion promise applies unless stated in the specific agreed quote. This site offers services rather than hardware sales.
Frequently asked questions
When does my preferred date become an appointment?
When the request has been reviewed and the visit arrangements are confirmed with you.
Can the repair scope change after inspection?
New findings may require a revised proposal. The additional work and its cost must be discussed before it is approved.
How do I raise a service question?
Contact 0540043161 with the request or appointment details and explain the issue requiring review.